Archive for the ‘Blackboard’ Category

Blackboard Maintenance

Some of you may have noticed blackboard was not available for a short time this afternoon. Because of some Database errors we were forced to perform an emergency restart of the service which took about five minutes.

I apologize profusely for any inconvenience, but I believe that database errors should stop now. If you happen to see any in the future, please let me know as soon as possible.


Jonathan Gallaway

Invalid File Errors

I have been hearing from a lot of students as well as faculty that they have been encountering this problem when trying to submit a file to a Blackboard assignment: The system allows you to browse for the file and attach it but when you click submit a pop-up warning tells you that your file is “Invalid”.

This is almost always caused by a browser incompatibility. Firefox 3 and Internet Explorer 8 (beta)  are not supported by our Blackboard environment at this time and will almost always throw this error up when trying to attach a file in Blackboard. If you encounter this, please try a different browser; Firefox 2 or IE 7 are both supported browsers and should work much better.

We are currently looking into a possible system upgrade to our Blackboard system that would support these browsers, but the downtime associated with such a change demands that it be done over the summer break.

Hello again and Happy New Year

So I know that it has been a while since my last post, and as soon as I get my random excuse generator up and running, I will let you know why.

Anyway, the Spring semester is warming up, and I just wanted to remind everyone that any questions about Blackboard can be directed to me at or to any one of the smiling faces behind the Learning Commons desk at the Monroe Library.

But until next time (and posts will be much more frequent, I swear),

Happy Blackboarding